Industry Engagement, Transparency and Thought Leadership

We seek to advance the industry not only by our actions but also through our engagement with stakeholders that are part of our sustainability journey. We participate in key industry and corporate coalitions to drive progress toward our sustainability objectives.

Digital Realty is engaged with the following organisations:

Employees

We have more than 1,200 employees around the globe.

We strive to maintain a best-in-class working environment for our employees. We engage with our employees in the following ways:

  • Training programs and support
  • Employee engagement surveys
  • Annual performance reviews
  • Intranet site for internal communications
  • Direct electronic employee communications
  • Whistle-blower mechanism
  • In-person and streaming video Q&A with executive management
  • Matching gifts program and Donate 8 volunteering program

Customers

We have more than 2,300 customers across a variety of verticals. We regularly engage with them on a range of business relationship matters.

We interact with our customers and solicit feedback through in-person dialogue, surveys, and other means through the following mechanisms:

  • Dedicated asset management, sales, and strategic account teams
  • Customer satisfaction surveys
  • Social media
  • Customer appreciation events
  • Collaboration on efficiency and clean energy projects
  • Green lease standards

Our customer survey topics include:

  • Customer Relationships
  • Purchase Decisions
  • Sustainability
  • Transactions
  • Installations
  • Security

Surveys are designed to reach all our customers during the lifecycle of our relationship with them. Survey insights are reported regularly to senior management to enhance our customer experience.

Investors

We have more than 435 institutions holding shares. Less than 0.25% of shares are held by insiders and 5% owners. Visit Digital Realty’s Investor Relations page for the most up-to-date information.

We have regular dialogue with our investors through the following channels:

  • Quarterly earnings calls including live Q&A with executive management
  • Dedicated Investor Relations team
  • Investor meetings and investor events
  • Questionnaires and survey responses
  • Property tours
  • Direct feedback channels to the Board and senior management. 

Joint Venture Partners

We have three unconsolidated joint ventures that own a total of 14 properties. Visit Digital Realty’s Investor Relations page for the most up-to-date information.

We engage with joint venture partners on matters relevant to the respective properties and the management of the joint venture. 

Government and regulators

We operate in 33 markets across 12 countries and four continents. Visit Digital Realty’s Investor Relations page for the most up-to-date information.

We engage with relevant local, state, and federal government in the markets where are operate in the following ways:

  • Regular dialogue, filings, permitting, and hearings related to project permitting
  • Engagement with relevant regulators on matters of energy supply and renewable energy
  • Participation in energy efficiency programs
  • Participation in energy benchmarking programs

Suppliers 

We procure products and services from over 4,200 suppliers, and the top 20 suppliers represent approximately 60% of our annual spend.

We set standards, monitor, and engage with suppliers across our development activities, operating portfolio, and corporate footprint, including:

  • Contract development and ongoing interaction
  • Direct dialogue
  • Supplier compliance with environmental policies
  • Annual environmental key performance indicator reporting
  • Regular performance reviews with key vendors
  • Sustainability requirements in master services agreements and construction contracts

Communities and NGOs

We maintain relationships with communities and non-governmental organizations in the markets where we operate.

We support local communities where we operate through support for volunteering and financial support. We engage with industry and professional communities on topics such as green buildings and renewable energy.

We engage with NGOs in a range of capacities, including:

  • Board-level membership and participation
  • General membership and employee involvement on work groups 
  • Conference attendance
  • Employee volunteering
  • Corporate philanthropy

Awards and Recognitions

Our sustainability efforts continue to gain global attention. After all, reducing client operating costs while increasing the number of sustainable, energy-efficient data centres benefits both our customers and the environment. Our efforts have been recognised by the following organisations.

Cool Planet Award

Best Data Centre Shortlist

Asia Pacific Region: Data Centre Critical Environment Team of the Year

Asia Pacific Region: Energy Efficiency Improver’s Award

Data Centre of the Year, Dublin

honourable Mention; Category IV: Industrial Facilities or Processes

Region VI: First Place; Industrial Facilities

Brill Award for Efficient IT; Product Solution EMEA

Outstanding Green Data Centre; Crawley, England

North America Region: Improved Data Centre Efficiency, El Segundo, California

Top 100 EPA Green Power Partnership

Top 100 EPA Green Power Partnership

EPA Energy Star for Data Centers

EPA Energy Star for Data Centers

Sustainable Purchasing Leadership Council

Sustainable Purchasing Leadership Council