Digital Realty is committed to respecting and protecting the privacy rights of individuals interacting with us on our websites, when accessing our properties, or with whom we otherwise communicate. The following notice describes the Privacy Practices we have adopted to support our commitment. Understanding that technologies are rapidly evolving, any changes to these practices will be promptly posted to this page.
|Collection of Personal Data|
|Creation of Personal Data|
|Categories of Personal Data we Process|
|Purposes of Processing and legal bases for Processing|
|Disclosure of Personal Data to third parties|
|Transfer of Personal Data from the EEA to countries outside of the EEA|
|Your legal rights|
|Cookies and similar technologies|
|Details of Controllers|
|This Notice explains how we Process Personal Data. This Notice may be amended or updated from time to time, so please check it regularly for updates.|
This Notice is issued by each of the Controller entities listed in Section (P) below (together, “Digital Realty”, “we”, “us” and “our”) and is addressed to individuals outside our organisation with whom we interact, including customers, visitors to our Sites, users of our Portals, other users of our services, and visitors to our premises (together, “you”). Defined terms used in this Notice are explained in Section (Q) below.
This Notice may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Notice carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Notice.
|We collect or obtain Personal Data: when those data are provided to us (e.g., where you contact us or request information); in the course of our relationship with you (e.g., if you enter into a contract with us); when you make Personal Data public (e.g., if you make a public post about us on social media); when you use any of our Portals; when you visit our Sites; when you register to use any of our Sites, Portals, or services; or when you interact with any third party content or advertising on a Site. We may also receive Personal Data about you from third parties (e.g., law enforcement authorities).|
We collect or obtain Personal Data about you from the following sources:
|We create Personal Data about you (e.g., records of your interactions with us).|
We also create Personal Data about you in certain circumstances, such as records of your interactions with us, and details of your access.
|We Process: your personal details (e.g., your name); demographic data (e.g., your language preferences); your contact details (e.g., your email address); records of your consents; work order details; information about our Sites (e.g., the type of device you are using); details of your employer; information about your interactions with our content or advertising; and any views or opinions you provide to us.|
We Process the following categories of Personal Data about you:
|We Process Personal Data for the following purposes: providing our Sites, Portals, and services to you; operating our business; communicating with you; managing our IT systems; health and safety; financial management; conducting surveys; ensuring the security of our premises and systems; conducting investigations where necessary; compliance with applicable law; improving our Sites, Portals, and services; and recruitment and job applications.|
The purposes for which we Process Personal Data, subject to applicable law, and the legal bases on which we perform such Processing, are as follows:
|Processing activity||Legal basis for Processing|
|We disclose Personal Data to: legal and regulatory authorities; our external advisors; our Processors; any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting or preventing criminal offences; any purchaser of our business; our customers; and any third-party providers of advertising, plugins or content used on our Sites.|
We disclose Personal Data to other entities within the Digital Realty group, for legitimate business purposes and the operation of our Sites and services to you), in accordance with applicable law.
The complete list of processors to whom we disclose Personal Data and the associated purpose can be found on our website at: www.digitalrealty.com/sub-processor
If we engage a third-party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: (i) only Process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.
|We transfer Personal Data to recipients from the EEA to countries outside of the EEA. Where we transfer Personal Data from the EEA to a recipient outside the EEA that is not in an Adequate Jurisdiction, we do so on the basis of Standard Contractual Clauses.|
Relevant law requires us to notify individuals about transfers of their Personal Data from within the EEA to countries outside of the EEA. Because of the international nature of our business, we transfer Personal Data within the Digital Realty group, and to third parties as noted in Section (F) above, in connection with the purposes set out in this Notice. For this reason, we transfer Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located. The countries to which we transfer Personal Data outside the EEA are the United States of America, Singapore and the Philippines.
Where we transfer your Personal Data from the EEA to recipients located outside the EEA who are not in Adequate Jurisdictions, we do so on the basis of Standard Contractual Clauses. You are entitled to request a copy of our Standard Contractual Clauses using the contact details provided in Section (P) below.
Please note that when you transfer any Personal Data directly to a Digital Realty entity established outside the EEA, we are not responsible for that transfer of your Personal Data. We will nevertheless Process your Personal Data, from the point at which we receive those data, in accordance with the provisions of this Notice.
|We implement appropriate technical and organisational security measures to protect your Personal Data. Please ensure that any Personal Data that you send to us are sent securely.|
We have implemented appropriate technical and organisational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing, in accordance with applicable law.
Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.
|We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.|
We take every reasonable step to ensure that:
From time to time we may ask you to confirm the accuracy of your Personal Data.
|We take every reasonable step to limit the volume of your Personal Data that we Process to what is necessary.|
We take every reasonable step to ensure that your Personal Data that we Process are limited to the Personal Data reasonably necessary in connection with the purposes set out in this Notice.
|We take every reasonable step to ensure that your Personal Data are only retained for as long as they are needed in connection with a lawful purpose.|
We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Notice. The criteria for determining the duration for which we will retain your Personal Data are as follows:
(1) We will retain Personal Data in a form that permits identification only for as long as:
(2) The duration of:
(3) In addition, if any relevant legal claims are brought, we continue to Process Personal Data for such additional periods as are necessary in connection with that claim.
During the periods noted in paragraphs (2)(a) and (2)(b) above, we will restrict our Processing of your Personal Data to storage of, and maintaining the security of, those data, except to the extent that those data need to be reviewed in connection with any legal claim, or any obligation under applicable law.
Once the periods in paragraphs (1), (2) and (3) above, each to the extent applicable, have concluded, we will either:
|Subject to applicable law, you may have a number of rights, including: the right not to provide your Personal Data to us; the right of access to your Personal Data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Data; the right to object to the Processing of your Personal Data; the right to have your Personal Data transferred to another Controller; the right to withdraw consent; and the right to lodge complaints with Data Protection Authorities. In some cases, it will be necessary to provide evidence of your identity before we can give effect to these rights.|
Subject to applicable law, you may have the following rights regarding the Processing of your Relevant Personal Data:
Subject to applicable law, you may also have the following additional rights regarding the Processing of your Relevant Personal Data:
This does not affect your statutory rights.
To exercise one or more of these rights, or to ask a question about these rights or any other provision of this Notice, or about our Processing of your Personal Data, please use the inquiry form at http://www.digitalrealty.com/gdpr-inquiries. Please note that:
|Our Acceptable Use Policy governs all use of our services, Sites and Portals.|
All use of our Sites, is subject to our Acceptable Use Policy.We recommend that you review our Acceptable Use Policy, in order to review anychanges we might make from time to time.
|We Process Personal Data to contact you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.|
We Process Personal Data to contact you via email, telephone, direct mail or other communication formats to provide you with information regarding services that may be of interest to you. If we provide our services to you, we may send information to you regarding our services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us, subject always to obtaining your prior opt-in consent to the extent required under applicable law.
You may unsubscribe from our promotional email list at any time by simply clicking on the unsubscribe link included in every promotional email we send. After you unsubscribe, we will not send you further promotional emails, but in some circumstances, we will continue to contact you to the extent necessary for the purposes of any services you have requested.
|There are several Digital Realty entities that act as Controllers for the purposes of this Privacy Notice|
For the purposes of this Notice, the relevant controllers are the affiliates of Digital Realty Trust, L.P.
|Controller entity||Contact details|
Digital Realty Trust, L.P.
|Sebastien Cayolle |
Last updated: April 27, 2018